Shipping policy
SHIPPING POLICY
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on holidays.
Shipping Rates and Delivery Estimates
Shipping charges and delivery times vary depending on your location:
New Zealand
- Delivery time: 2-4 business days
- Standard Shipping rate or Free over $200.00 Purchase
Australia
- Delivery time: 10-15 business days
- Shipping rate fixed at $25.00
United Kingdom
- Standard delivery : 2 -4 working days
- Next day delivery: Available
International Shipping (Australia)
For orders shipping to Australia from New Zealand, please note that:
- Customs fees, import duties, and taxes may apply and are the responsibility of the customer
- Delivery times are estimates and may be affected by customs clearance
Shipping Delays
While we strive to meet our estimated delivery times, we are not responsible for delays caused by courier services, customs processing, or circumstances beyond our control.
Questions?
If you have any questions about shipping or your order, please visit our Contact Us page.